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"KULTURSHOCK - PRIVACY POLICY"
Last Updated:
This Privacy Policy explains how KULTURSHOCK - Live A Healthy, Wealthy, Fit & Beautiful Lifestyle! ("KULTURSHOCK," "we," "us," or "our") collects, uses, discloses, and protects your Personal Information when you visit or interact with our products, services, and digital platforms.
By accessing our Site or making a purchase, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us operate our business, provide our services, and improve your experience. “Personal Information” means any information that identifies or can be linked to an individual.
A. Device Information
Collected automatically when you visit our Site.
Examples include:
IP address
Browser type and version
Time zone
Cookie data
Pages viewed
Search terms
Interaction data
Why we collect it:
To load the Site properly
To optimize performance
To analyze traffic and user behavior
To prevent fraud and security threats
How we collect it: Cookies, log files, tags, pixels, and analytics tools.
B. Order & Account Information
Collected when you make a purchase or create an account.
Examples include:
Name
Billing and shipping address
Email
Phone number
Payment details (processed securely by third-party processors)
Why we collect it:
To process and fulfill orders
To communicate with you
To verify identity and prevent fraud
To provide customer support
To send updates, promotions, or service-related messages
C. Customer Support Information
Collected when you contact us.
Examples include:
Email content
Attachments
Order details
Communication history
Why we collect it:
To resolve issues
To improve service quality
To maintain internal records
.
D. Automatically Collected Technical Data
Includes:
Device identifiers
Session data
Performance logs
Error reports
Security monitoring data
2. Minors
Our Site is not intended for individuals under 18. We do not knowingly collect Personal Information from minors.
If you believe a child has provided us with Personal Information, contact us immediately and we will delete it.
3. How We Use Personal Information
We use your information to:
Provide and operate our Services
Process payments and fulfill orders
Communicate with you
Improve website performance and user experience
Personalize content and recommendations
Deliver marketing and advertising
Detect and prevent fraud
Comply with legal obligations
4. Sharing Personal Information
We share Personal Information only with trusted third parties who help us operate our business.
A. Service Providers
Such as:
Payment processors
Shipping carriers
Customer support tools
Analytics providers
Marketing platforms
Web hosting (Wix)
B. Legal Requirements
We may disclose information to comply with:
Laws and regulations
Court orders
Government requests
Fraud investigations
Protection of our rights and customers
We do not sell your Personal Information.
5. Behavioral & Targeted Advertising
We use your information to deliver relevant ads and measure their effectiveness.
Tools we use include:
Google Analytics
Meta/Facebook Ads
Google Ads
Bing Ads
Wix analytics tools
Opt-out options:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Digital Advertising Alliance: http://optout.aboutads.info/
Google’s privacy practices: https://policies.google.com/privacy
Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
6. Cookies
Cookies help us:
Remember your preferences
Keep you logged in
Improve site performance
Analyze traffic
Deliver personalized ads
We use:
Essential cookies
Functional cookies
Performance cookies
Advertising cookies
Social media cookies
You can manage cookies through your browser settings. Blocking cookies may affect site functionality.
A detailed list of Wix cookies remains valid and applies to this Site.
7. Do Not Track
Because there is no industry standard for responding to Do Not Track signals, we do not alter our data practices when such signals are detected.
8. Retention of Personal Information
We retain Personal Information only as long as necessary to:
Fulfill orders
Provide services
Meet legal obligations
Resolve disputes
Maintain business records
You may request deletion at any time (see “Your Rights”).
9. Your Rights
Depending on your location, you may have the following rights:
A. GDPR (EEA Residents)
You may request:
Access to your data
Correction
Deletion
Restriction of processing
Data portability
Objection to processing
Legal bases for processing include:
Contract performance
Legal obligations
Legitimate interests
Consent (where applicable)
B. CCPA (California Residents)
You may request:
Access (“Right to Know”)
Correction
Deletion
Opt-out of data sharing
Non-discrimination for exercising rights
To exercise rights, contact us using the information below.
10. Security
We use administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy to reflect:
Changes in our practices
Legal requirements
Operational updates
Revisions take effect when posted.
12. Contact Information
For questions, concerns, or privacy requests:
Contact KULTURSHOCK Privacy Department
Email: lifesupport@kulturshock.biz